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FAQ
Here you'll find answers to frequently asked questions about YOTIMO, our organic leather, and our products. If your question isn't listed, feel free to send us a message directly.
FAQ
Can I exchange it?
Of course. You have 14 days to inspect your order and return it if you're not satisfied. The product must be unused and in its original packaging. You can find all the details about returns on our shipping and returns page.
Do you offer repair services?
Yes, we're happy to repair your YOTIMO products if something wears out or gets damaged after years of use. Send us a message with a description and photos, and we'll get back to you with a free, no-obligation quote. We believe in durability, not waste.
Are there any custom-made products available?
Yes, in addition to our standard collection, we also create custom leather products according to your wishes. Whether it's a belt in a specific length, a bag with special dimensions, or a personalized item, we'd be happy to make it happen for you. Just write to us with your ideas.
YOUR QUESTION WASN'T INCLUDED?
We've tried to answer the most frequently asked questions about YOTIMO, our organic leather, and our products. If your question isn't listed here or you'd like a personal consultation, please feel free to email us at:
service@yotimo.de
We usually respond within 24 hours and will help you with any questions or concerns regarding your order, our materials, custom orders or repairs.
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